Repairs Warranty and Claims

Something not right? Start here and we'll take care of you. Every NTI pen carries a lifetime warranty on materials and craftsmanship — we machine every part in-house, so we can fix what we build.

Start a Return, Exchange or Claim

Our Checkout+ portal walks you through it in a few clicks — choose how you'd like it resolved, get your return details, and track it the whole way.

Opted Out of Checkout+?

No problem. Download the form you need, fill it out, and include it with your shipment.

Download the Return Form — for returns and exchanges
Download the Repair Form — for repairs and warranty claims

Where to Send It

Nottingham Tactical
Customer Service Department (include your order #)
1004 Shady Oaks Ln.
Hazlehurst, MS 39083

Full terms — our 7-day return window, fee-free exchanges and store credit, and what the lifetime warranty covers — are on our Returns & Refund Policy page.

Questions? Email info@nottinghamtactical.com or call/text 601-277-8363, Monday to Friday, 8am–5pm.