FAQ
Below are some common questions we get asked about our products. We're looking forward to helping you find the perfect writing instrument for you!Ā
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Q. What are the differences in your pen mechanisms?
A.Ā We currently offer three different pen mechanisms that are available in both right hand and left hand variations, and work on all three of our pen lengths.Ā
*All three variations are available in a Left HandedĀ variation upon request* |
Ā Q. Do you offer a pencil?A.Ā Yes! Our LeadSlingerĀ® is a mechanical pencil and is available in .5mm and .7mm lead options. We also have two different mechanisms to choose from - the LeadSlingerĀ® standard is a traditional mechanical pencil which deploy's the lead you press the top of the mechanism down.Ā |
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Q.Ā My pen has a tiny hole/cut at the top of the body where the mechanism meets, is this a defect?ĀĀ A.Ā No,Ā that marking was intentional and done during the machining process. When we developed the TiButtonĀ® mechanism we needed an indicatorĀ showing the pen body was timed so the button would align correctly to the pocket clip.Ā Each pen machinedĀ after March ofĀ 2019 will have this indicator on the pen body. |
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Ā Q. I have a TiClickerĀ® and want to buy one of your newer mechanisms, will it work on my pen?Ā
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Ā Q. Why do most of your patterns showĀ "out of stock"?A.Ā We do "drops" every one - two weeks on our most popular patterns. Due to our SKU level we cannot keep all inventory stocked. Be sure you're signed up to receive our newsletters as this is the primary way we notify you on the patterns dropping on our site.Ā Ā |
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Ā Q.Ā Can my Ballpoint Ink Pen be converted into a Mechanical Pencil a/k/a the LeadslingerĀ® or vice versa?A.Ā If you have one of ourĀ Parker FormatĀ Ballpoint Ink Pen, than yes, you can convert your pen into a pencil. (or pencil to a pen) We sell a kit on our website that has all the parts needed, allowing you to interchange your writing instrument to your liking! If you have a G2 Full Size or G2 Mini pen you will not be able to interchange your pen to the LeadSlingerĀ®. |
Ā Q. My TiClickerĀ® is sticking and sometimes won't retract properly. What can I do to fix this?A.Ā The most common reason for your TiClickerĀ® to start "sticking" is that it needs to be taken apart, cleaned, and re-greased. We recommend doing this about every 100k clicks. If this does not fix the issue, your mechanism could have internal damage and will need to be sent to us for inspection. Click here for our Repair Form:Ā |
Ā Q. If I send my pen to you for repair what is the expected turnaround time?A.Ā We see the importance of getting every NTI pen back safely to it's owner, so we do our best to have the pen maintenanced and mailed back out the following business day. (within our normal working business hours) |
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Ā Q. What tools do I need to use to take the mechanism off of my pen?A.Ā We sell Knipex Pliers & Carbon Fiber Pliers, which are designed to fit the dimensions of our mechanism. Should you choose to use a regular pair of pliers, be sure to have a thick piece of cloth like leather to avoid scratching the mechanism.Ā |
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Ā Q. What are the specs on your pens?A.Ā |
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Ā Q. Can I customize my pen? i.e. laser engraving
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Ā Q. I would like a Parker Format pen, but use G2 Ink Cartridges.A.Ā If you'd like to use an ink cartridge other thanĀ a parker/schmidt refill, you will need to purchase the G2 Pen Tip, as well as the G2 Spring. If you have any questions re: the assembly needed, feel free to email us at: info@nottinghamtactical.comĀ Ā Ā Ā Ā |
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Ā Q. I can't find the Ultra4 Folders on your site. |
A.Ā We appreciate your interest in our Ultra4 Midtech Folders! We are not currently selling our knives on our website, so please send us an email to: Info@nottinghamtactical.com to purchase yours while you can!Ā For those of you that may not know, when we originally got into the "EDC community" in 2008, by manufacturing and building knives. We started the Nottingham 'Pen line' in 2016 and thanks to all of you, it has surpassed our expectations by both 'family' and growth!Ā Additionally, our knives are 100% machined and built in-house, just like our pen line. The hardware used, which includes the pivot sets, screws, and Delrin caged ceramic bearings, are from TiConnector, who also manufactures the Titanium screws used in our pens. |
Ā Q. Do you offer a warranty?A.Ā Ā We stand behind our products and offer a lifetime warranty! Any maintenance needed on one of our writing instruments can be sent in for inspection and service.Ā Please fill out our Repair Form prior to mailing your product to us. |
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