FAQ

Below are some common questions we get asked about our products. We're looking forward to helping you find the perfect writing instrument for you! 

 

Q. What are the differences in your pen mechanisms?

A. We currently offer three different pen mechanisms that are available in both right hand and left hand variations, and work on all three of our pen lengths. 
Additionally, the TiButton® Single Lock and Double Lock, as well as the NottaBolt® were engineered and designed to be maintenance free!


The TiButton® Single Lock is for the one that loves a smooth action pen - to activate you press the top of the mechanism down to engage the ink, and to retract the ink, you press the button lock on the right side of the mechanism. This is a great option for those that like a more traditional "clicky" style pen, without having to service it over time. 

- The TiButton® Double Lock is our patented mechanism, and truly the first of it's kind. It has a built in safety-lock feature, allowing you to carry your pen in your shirt, or pant pocket without fear of the ink cartridge accidentally deploying, thus causing ink stains. This mechanism requires a dual-action to deploy the ink cartridge; to do so, you press the side button lock, and the top of the mechanism down at the same time - this may sound complex, but once you find that 'sweet-spot' on your thumb, it will become second nature, and quite 'fidget friendly'. The best part - no. more. ink. stains!

- The NottaBolt® was released the end of 2022 and is our first "bolt action" mechanism. Unlike most bolt-action pens where the bolt knob is in the body of the pen (and simply in the way when writing) the NottaBolt® was strategically designed to have the bolt knob above the clip and out of the way when writing! 

*All three variations are available in a Left Handed variation upon request*


 Q. Do you offer a pencil?

A. Yes! Our LeadSlinger® is a mechanical pencil and is available in .5mm and .7mm lead options. We also have two different mechanisms to choose from - the LeadSlinger® standard is a traditional mechanical pencil which deploy's the lead you press the top of the mechanism down. 
If you're someone that hates loosing lead all the time, the LeadSlinger® SL is the one for you! Keeping the TiButton® Double Lock 'dual action' concept in mind; to deploy the lead you engage the side button lock and press the top of the mechanism down at the same time. 

 

QMy pen has a tiny hole/cut at the top of the body where the mechanism meets, is this a defect? 

 ANo, that marking was intentional and done during the machining process. When we developed the TiButton® mechanism we needed an indicator showing the pen body was timed so the button would align correctly to the pocket clip.  Each pen machined after March of 2019 will have this indicator on the pen body.

 

 Q. I have a TiClicker® and want to buy one of your newer mechanisms, will it work on my pen? 


A. 
The simple answer is, yes! Lee has strategically designed all our products to be completely interchangeable, meaning you can take one pen body and essentially interchange it with any of our mechanisms. Should you have a pen body that was machined prior to 2019 it may not be timed, meaning the button will not align correctly to the pocket clip. However, you can send your pen to us, to have the body timed (free of charge) to accommodate the TiButton® or NottaBolt® mechanism. 


 Q. Why do most of your patterns show "out of stock"?

A. We do "drops" every one - two weeks on our most popular patterns. Due to our SKU level we cannot keep all inventory stocked. Be sure you're signed up to receive our newsletters as this is the primary way we notify you on the patterns dropping on our site.  

 

 Q. Can my Ballpoint Ink Pen be converted into a Mechanical Pencil a/k/a the Leadslinger® or vice versa?

A. If you have one of our Parker Format Ballpoint Ink Pen, than yes, you can convert your pen into a pencil. (or pencil to a pen) We sell a kit on our website that has all the parts needed, allowing you to interchange your writing instrument to your liking! If you have a G2 Full Size or G2 Mini pen you will not be able to interchange your pen to the LeadSlinger®.



 Q. My TiClicker® is sticking and sometimes won't retract properly. What can I do to fix this?

A. The most common reason for your TiClicker® to start "sticking" is that it needs to be taken apart, cleaned, and re-greased. We recommend doing this about every 100k clicks. If this does not fix the issue, your mechanism could have internal damage and will need to be sent to us for inspection. We are Replacing all TiClicker mechanisms with our TiButton® Single Lock at no charge! 

Click here for our Repair Form: 

Click here to see how to Re-Assemble the TiClicker® Mechanism: 


 Q. If I send my pen to you for repair what is the expected turnaround time?

A. We see the importance of getting every NTI pen back safely to it's owner, so we do our best to have the pen maintenanced and mailed back out the following business day. (within our working business hours)

 

 Q. What tools do I need to use to take the mechanism off of my pen?

A. We sell Carbon Fiber Pliers, which are designed to fit the dimensions of our mechanism. Should you choose to use a regular pair of pliers, be sure to have a thick piece of cloth like leather to avoid scratching the mechanism

 

 Q. What are the specs on your pens?

A. 
Titanium G2 Mini: 
Diameter: 7/16" Length: 4-1/4" Weight: 28 Grams
Titanium Parker: 
Diameter: 7/16" Length: 5" Weight: 32 Grams 
Titanium G2 Full Size: 
Diameter: 7/16" Length: 5-1/2" Weight: 35 Grams

 

 Q. Can I customize my pen? i.e. laser engraving


A. 
Yes! We do offer the option to engrave a name or initials on your pen body. This would require you to select a partially engraved pen, and allow at least 7-10 business days before shipping. There is also a $35 engraving fee per pen. The personal engraving is done by laser engraving which is a different process than how our patterns and "Nottingham" are engraved on our pens. Email us at: info@nottinghamtactical.com should you have any additional questions.

 

 Q. I would like a Parker Format pen, but use G2 Ink Cartridges.

A. If you'd like to use an ink cartridge other than  a parker/schmidt refill, you will need to purchase the G2 Pen Tip, as well as the G2 Spring. If you have any questions re: the assembly needed, feel free to email us at: info@nottinghamtactical.com     

 

 

 Q. I can't find the Ultra4 Folders on your site.

A. We appreciate your interest in our Ultra4 Midtech Folders! We are not currently selling our knives on our website, so please send us an email to: Info@nottinghamtactical.com to purchase yours while you can! 

For those of you that may not know, when we originally got into the "EDC community" in 2008, by manufacturing and building knives. We started the Nottingham 'Pen line' in 2016 and thanks to all of you, it has surpassed our expectations by both 'family' and growth! 
That being said, we have been manufacturing knives, longer than pens- the same quality, precision and smooth action you've come to trust in your Nottingham writing instrument, hold true to our Ultra4 Midtech Folders! 

Additionally, our knives are 100% machined and built in-house, just like our pen line. The hardware used, which includes the pivot sets, screws, and Delrin caged ceramic bearings, are from TiConnector, who also manufactures the Titanium screws used in our pens.
Lee, the maker, builds and sharpens every folder that leaves our facility ensuring the standard of perfection you've come to expect does not disappoint!


 Q. Do you offer a warranty?

A.  We stand behind our products and offer a lifetime warranty! Any maintenance needed on one of our writing instruments can be sent in for inspection and service. Please fill out our Repair Form prior to mailing your product to us.

 Repair Form

 

Don't see the answer you're looking for?
Email us at: info@nottinghamtactical.com